Science & Technology

Download The Account Information Collected By WhatsApp Through These Simple Steps

News World India | 1
| April 28 , 2018 , 19:43 IST

In wake of the Cambridge Analytica scandal, Facebook has become more cautious. Working on the strategy of being safe than sorry, WhatsApp has rolled out request account information feature on its platform in compliance with European Union’s (EU) new data privacy rules.

The Facebook-owned messaging application will now allow the Android beta users to view and download the data it collects from their respective accounts. The feature came into effect one month ahead of the European General Data Protection Regulation (GDPR) law is executed on May 25.

WhatsApp has confirmed that the new "feature will be rolling out to all users around the world on the newest version of the app." While WhatsApp has ensured the users that they collect the minimum information from users but the speculations suggest that the data can be extracted.

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Reiterating that all the WhatsApp chats are secured with end-to-end encryption and no one including the messaging app can read your conversations. The platform has also conveyed that no information is shared with the parent company Facebook as well.

The 'Request your account information' feature will allow the users to request and export a report of their account information and settings, such as contacts, profile photos and groups. The report, however, will not include users' messages but chat history can be exported to the email.

The feature is currently being rolled for WhatsApp beta testers using the updated app (v2.18.128). Follow the steps given below to retrieve a report from WhatsApp about your account information. The delivery will take approximately 3 days after the date request has been made.

Step 1: Tap on Settings > Account > Request account info.

Step 2: Tap on Request report.

Step 3: The screen shows you a notification that Request has been sent.

Once the requested account information is ready for delivery, the user will receive a notification, following which the user will be needed to download the file within a limited amount of time as the report will be unavailable for download after a few weeks. Here are the steps for downloading the requested file:

Step 1: Go to WhatsApp Settings > Account > Request account info > Download report.

Step 2: A ZIP file will be downloaded to your phone. The ZIP file will come with an HTML file and another JSON file that allows you to transfer the data.

Step 3: Once the file is downloaded to your phone, select Export report

pradip kapat


pradip kapat