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Several Air India Flights Delayed Due To Software Glitch

ANANYA BHATNAGAR | 0
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| June 23 , 2018 , 19:01 IST

Several Air India flights got delayed on Saturday due to a server failure. The server remained shut for about an hour and passengers had to face problem due to the acute delay in the flight services at the Indira Gandhi International Airport in the national capital.

The software-related glitch affected operations from 1 PM to 2.30 PM during which period, check-in and other services were handled manually.

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As the operations went normal the airline tweeted, “Due to unexpected network connectivity issues at SITA Atlanta Datacenter, which had a worldwide impact, 25 flights were delayed from 1210 hrs to 1510 hrs on #Airindia network. Operations are normal now.”

An airline spokesperson, while addressing the media said, “Nearly two dozen Air India flights were delayed across its network including at IGI Airport on Saturday after a technical glitch in the check-in software hampered operations.”

Minister of State (MoS) for Civil Aviation, Jayant Sinha tweeted, “We have been following up on this matter and the systems have now been restored. Apologies for the inconvenience suffered. Air India has been asked to ensure that our valued passengers are kept fully informed at all times.

Air India's software solutions are managed by SITA, a global airlines IT services solution firm which provides it check-in, boarding, and baggage tracking technology.