Delhi CM Arvind Kejriwal Launches Doorstep Delivery Programme For These 40 Services

| September 10 , 2018 , 12:49 IST

Delhi Chief Minister Arvind Kejriwal on Monday launched the long-discussed scheme of doorstep delivery of 40 services in Delhi, which would include delivery of services such as marriage certificates, driving licenses and water connection documents. 

Hailing the programme as a "revolutionary, historic step", CM Kejriwal said, "We always heard of pizza being home-delivered, but now one can dial the government and the government will come home."

To receive a certificate, passport help or any other service, citizens in Delhi can dial 1076 to place a request, after which they will be contacted and informed of the documents required. The applicants will then give a convenient time when a "Mobile Sahayak" can come, collect and verify the documents and complete the procedure. The Mobile Sahayak would be equipped with biometric devises and cameras to complete the procedure.

The home delivery feature will be provided at an extra fee of Rs 50 and will be applicable for passport help, caste certificates, income certificates, driving licence, ration card, domicile and duplicate registration papers.

A private company VFS Global has been roped in by the Delhi government to facilitate the services.

"We have five mobile sahayaks in each of the 11 districts of Delhi. We plan to have 25,000 such facilitators," said Debkumar Bandopadhyay of VFS.

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AAP had proposed the doorstep delivery scheme earlier this year, but it was met with opposition by the Delhi Lieutenant Governor Anil Baijal who expressed concerns on the safety of the citizens in whose homes the delivery persons would go.

The scheme received the go-ahead after a five-judge Constitution Bench in July ruled that the elected government is the boss in the capital and does not need a sign-off on every decision by the LG.