India Abroad

British Airways Offloads Indian IAS Officer Family Over 3-Year Old Son Crying

JAVED SAIFI | 0
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| August 9 , 2018 , 15:44 IST

An incident of racism in British Airways faced by Indian IAS officer family has been reported on Thursday.

The family was travelling to Berlin from London in British Airways on July 23 When their 3-year-old son started crying and a flight attendant came and threatened to offload them.

The Flight attendant said, “If your kid doesn't keep quiet we will offload you from the plane,” and after a while, he called the security as the kid doesn’t stop crying and we were offloaded.

The passenger AP Pathak speaking to ANI said, "We were travelling to Berlin from London in British Airways, Our son started crying and a flight attendant came and threatened to offload us if our kid doesn't keep quiet and after a while, he called security and we were offloaded."

As per reports in media Pathak, said, “We had to make our own arrangements for staying and travelling to Berlin the next day by paying a very hefty amount.”

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After they were offloaded from the plane Pathak called up the customer care service but did not get any reasons of the offloading, and the management had also not taken any action against the crew despite lodging a complaint.

Regarding the matter, Pathak sent a letter to Union Minister of External Affairs Sushma Swaraj, Aviation Minister Suresh Prabhu and British Airways but has reportedly not received any reply yet. 

Pathak said, “It was an act of racial discrimination and I request an apology and compensation for harassment of Indian in British Airlines.”

In response to the incident, British Airlines in its press release said, “We take claims like this extremely seriously and do not tolerate discrimination of any kind. We have started a full investigation and are in direct contact with the customer.”

Muralidharan

This is terrible and no way to treat an incident of a toddler crying during the flight.Instead of trying to pacify the kid and help the parents the flight attendant behaved very rudely. GOI should also investigate the matter and take up the matter with the British government and the airliner concerned.The affected passeger should also file a suit against the airline either in India ,UK or EU depending upon the legality and holding consultations with lawyers.What a shame such things should be happenings in this age.