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Mother Holds Toddler for 3-Hours As Airlines Gives Away His Seat!

न्यूज़ वर्ल्ड इंडिया | 0
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| July 6 , 2017 , 19:19 IST

An error from the United Airlines in the processing of a 2-year-old toddler's boarding pass led to his mother holding him for straight 3-hours in the flight.

Shirley Yamauchi, a middle school teacher residing in Hawaii was traveling to Houston for a Teachers Conference when her little son's boarding pass got improperly scanned leading to a situation where somebody else got the seat booked for Shirley's 27-month old son Taizo. 

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A United spokesman told The Washington Post that Taizo's boarding pass had been improperly scanned and that because the toddler wasn't logged into the system, his seat was released to a standby passenger.

The airlines apologized to Shirley whose arms and feet got almost numb in the 3-hour journey carrying her son on her lap.

'I told him, I bought both of these seats', she told the station. 'The flight attendant came by, shrugs and says, ''flight's full''.'

But at the spur of the moment, Yamauchi had only to choose quickly if she wanted to continue the travel.

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'I was told if we refund you anything right now, we're going to have to cancel the rest of your flight arrangements to Hawaii', she told KITV.

Shirley also didn't want to create any unwanted scene as her protest who lead to some ugly arguments with no immediate result. 

Thus, the man who got Taizo's seat went and sat there while the little toddler crawled into her mother's arms.

Meanwhile, Yamauchi complained of her arm being smashed between the plane wall and her son for the most part of the flight to Boston.

A United spokesman told The Post that the airline would compensate Yamauchi "as a goodwill gesture" and will work with employees to avoid a repeat of the mistake.

'We deeply apologize to Ms. Yamauchi and her son for this experience', the spokesman wrote in a statement.