Science & Technology

Airtel Users Facing Network Problems In Delhi-Ncr

न्यूज़ वर्ल्ड इंडिया | 1
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| July 8 , 2017 , 13:47 IST

Airtel users faced a lot of problems on Friday as there were a lot of network issues and people were unable to contact anyone. This went on for at least four hours and people around Delhi-NCR were left with no alternative.

Many Airtel customers took to social media to vent out their frustration related to non-availability of mobile network on social media platforms since roughly 6 pm on Friday. An Airtel representative confirmed the network was experiencing some issues.

"We are experiencing a network outage in Delhi NCR. One of our network nodes has been corrupted and we are working to fix it," an Airtel representative told media.

The problems were ultimately fixed and services "fully restored", an Airtel representative said around 10:45 pm.

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Airtel is India's largest telecom giant is the largest service provider as well in Delhi-NCR and has 11.6 million mobile customers here. Hundreds of users took to Twitter to share their own experience of the Airtel outage. “No network since 2 hours. So frustrating," wrote one Twitter user.

An Airtel subscriber said that when he contacted the customer care helpline he was told that there was some technical problem in the network and service would be restored shortly. The IVR system of the company said that customers will not be able to use voice and data service for some time due to some technical reasons.