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After a complaint of Chinese airline, Shanghai Pudong international airport staff misbehaving with Indian passengers, Indian Foreign Ministry has taken up the issue with its counterpart in China and Pudong airport authorities.
According to reports, North American Punjabi Association executive director Satnam Singh Chahal, who was travelling through China, saw the airline ground staff insulting Indian transit passenger at the exit gate of the airplane for wheelchair passengers.
Chahal wrote a letter to Indian External Minister Sushma Swaraj, informing her of the situation and even asking her to issue an advisory for Indian transit travellers to avoid transiting through China.
Referring to the rising tension between the two countries due to India-China stand-off at Doklam, he said, "I noticed from their body language that they were frustrated from the rising border tension between India and China." He added that he was also shouted down at by the officials after he complained to concerned Airline authorities.
Meanwhile, China Eastern Airlines has denied the allegation saying that after checking related materials and the airport CCTV footage, it found news reports about the incident did not conform to the fact, state-run Xinhua news agency reported.
"Instead, the airlines employees offered meticulous service," the airline said in a statement.
The company claimed that it is dedicated to providing quality flight service for passengers around the world.
Last month, China had issued a safety advisory to its nationals in India to pay close attention to their safety and take precaution for their security to avoid being affected by prevailing anti-China sentiment.